Terms of service

These Terms and Conditions apply to the Nouriva Fitness website and to purchases of our digital guides, personalized nutrition plans, personalized training programmes, online coaching, and related digital services.

By using the website or placing an order, you agree to these Terms. If you do not agree, do not use the website or purchase our products.

Business Information

Company Name: LIBMANAN ECOM LIMITED
Registration: 81099349
Address: FLAT 2304, 23/F HO KING, COMM
CENTRE, 2-16 FA YUEN STREET,
MONG KOK
HONG KONG


Eligibility

You must be at least 18 years old to purchase independently. A person under 18 may use a product only with the involvement and supervision of a parent or legal guardian and where permitted by law.

Our Products and Services

We sell digital products and services, which may include:

  • Ebooks and downloadable guides

  • Worksheets, trackers, and digital resources

  • Personalized nutrition plans

  • Personalized training programmes

  • Online fitness coaching and check-ins

Product contents, format, delivery method, support period, and inclusions are described on the relevant product page.

Orders and Payment

Orders are subject to payment approval and acceptance. Prices are shown in the currency displayed at checkout and may include or exclude taxes depending on the customer’s location and checkout information.

Payments are processed by third-party providers. We may reject, cancel, or review an order where there is suspected fraud, unauthorised payment activity, an obvious pricing error, incorrect information, or another reasonable issue affecting the transaction. If we cancel a paid order before supplying it, we will issue an appropriate refund.

Digital Delivery

Ready-made digital products are normally delivered after successful payment. Personalized plans require a completed questionnaire and any reasonably requested information before preparation begins. Delivery details are explained in our Digital Delivery Information.

Customers are responsible for providing accurate contact information and maintaining compatible devices, software, and internet access.

Personalized Information

The quality and relevance of a personalized plan depend on the accuracy and completeness of the information supplied by the customer. You must promptly tell us if relevant information changes.

We may decline or pause a personalized service where the requested support is outside our scope, where required information is missing, or where professional medical supervision appears necessary. Any refund in that situation will be handled according to the work already completed, applicable law, and our Return and Refund Policy.

Health and Fitness Disclaimer

Nouriva Fitness content and services are provided for general educational and informational purposes. They are not medical advice, medical diagnosis, treatment, physiotherapy, or a substitute for advice from a qualified healthcare professional.

Consult an appropriate healthcare professional before changing your diet or exercise routine, particularly if you are pregnant, take medication, have an injury, have a medical condition, have a history of disordered eating, or have specific dietary or physical requirements.

Stop exercising and seek appropriate medical assistance if you experience pain, dizziness, faintness, breathing difficulty, or other concerning symptoms.

You are responsible for deciding whether an activity or recommendation is suitable for your circumstances. Individual results vary and no specific fitness, health, nutrition, or weight-management result is guaranteed.

Personal Licence and Intellectual Property

All guides, plans, worksheets, videos, graphics, branding, and other materials supplied by Nouriva Fitness are protected by intellectual-property laws.

Purchasing a product gives you a limited, personal, non-exclusive, non-transferable licence to use it for your own non-commercial purposes. Ownership of the content is not transferred to you.

You must not:

  • Resell, copy, reproduce, or redistribute our products

  • Share download links or files with another person

  • Upload content to public websites, cloud folders, or file-sharing platforms

  • Modify and claim the content as your own

  • Use the content to train, advise, or provide services to other people

  • Remove copyright, ownership, or branding notices

Acceptable Website Use

You must not misuse the website, attempt unauthorised access, interfere with security, introduce malicious code, scrape content, commit fraud, or use the website for unlawful activity.

Coaching Appointments

Customers must attend booked sessions on time. Unless the booking terms state otherwise, requests to reschedule should be submitted at least 24 hours in advance. Late cancellation or non-attendance may result in the session being treated as used, subject to applicable law.

We may reschedule a session due to illness, technical failure, emergency, or another reasonable circumstance. If a suitable replacement cannot be arranged, we will provide an appropriate remedy for the affected session.

Refunds and Cancellation

Refunds and cancellation requests are handled under our Return and Refund Policy. Digital products that have been accessed or downloaded, and personalized work that has begun, may have limited cancellation rights where permitted by law.

Nothing in these Terms removes rights or remedies that cannot legally be excluded.

Third-Party Services and Links

The store may use or link to third-party payment, video, scheduling, delivery, or website services. We are not responsible for an external website’s content or availability. Your use of third-party services may also be governed by their own terms and privacy policies.

Website Availability

We aim to keep the website and digital access available but cannot guarantee uninterrupted or error-free operation. We may perform maintenance, correct errors, update content, or temporarily suspend access when reasonably necessary.

Limitation of Liability

To the maximum extent permitted by law, Nouriva Fitness is not responsible for indirect or unforeseeable loss, loss caused by misuse of our content, or loss resulting from failure to follow appropriate safety or professional advice.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for fraud or any consumer rights that cannot be excluded.

Indemnity for Misuse

To the extent permitted by law, you are responsible for losses reasonably resulting from your unlawful use of the website, infringement of our intellectual property, unauthorised redistribution of products, or material breach of these Terms.

Changes

We may update these Terms when our services, business practices, or legal obligations change. The version applying to an order is normally the version published when the order was placed, unless a change is required by law.

Governing Law

These Terms are governed by the laws of , without removing any mandatory consumer protections available in the customer’s country of residence.