FAQ
Frequently Asked Questions
Find quick answers about downloads, personalized plans and online coaching.
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How are digital guides delivered?
The download link appears after successful checkout and is also sent to your email address.
When will I receive my personalized plan?
Within 3 to 5 business days after we receive your completed questionnaire.
Will anything be shipped to me?
No. All products are digital or online services.
Do I need gym equipment?
No. Personalized training can be prepared for home or gym use based on your available equipment.
Can I share my downloaded guide?
No. Each purchase is for personal use only and must not be copied or resold.
Are results guaranteed?
No. Individual results vary.
What if my download link does not work?
Check your spam folder and contact support with your order number if the problem continues.
Can I request a refund?
Eligible technical, duplicate-payment or wrong-product issues will be reviewed under our Return and Refund Policy.